Anthony Stoker offer the possibility to return your order within 14 days of delivery of your purchase.
Please ensure that shoes are tried on a carpeted surface until you are certain you are keeping them.
The product must be unmarked and in the original condition, with original, complete and undamaged packaging, including silk wrap/scarf, card and extra heel tips.
The product must be accompanied by the purchase receipt.
All return costs are the responsibility of the customer.
Please ensure that the Anthony Stoker shoe box is protected from damage by using an outer shipping box/carton. We recommend that you send returns by a secure, trackable service that requires a signature upon delivery. We are not responsible for good that go missing or fail to arrive at our premises.
Anthony Stoker reserves the right to refuse return of any merchandise that does not meet the above requirements.
Please note that before your order is shipped, we take the time to check it personally. If you receive a damaged product, please contact us immediately.
Upon receipt of the parcel, we will verify the integrity of the items before accepting your return. This may take up to 3 working days from being received. The refund will be issued after the return has been accepted; directly to the Credit/Debit Card or PayPal account used to make the original purchase.
They cannot refund any custom or import charges.
If you have any questions with regards to your refund, please do not hesitate to contact us.